Let HAWSBY answer your questions:
HAWSBY hopes that he has made this website, and subsequent services, the easiest to use for both consumers and trade, but there will always be ways in which he can improve - He would love to hear from you if you spot an error or a way in which HAWSBY can improve.
FAQ's
How do I contact you?
You can reach us by telephone +44 (0)1206 700888 or by email info@hawsby.com or, by appointment, at our office in central London E1W.
Will I speak to a real person if I contact you?
Yes you will, there is no automated voices of Ai - You will reach a member of the HAWSBY team.
My item did not arrive / arrived damaged / was not what I ordered / did not meet my expectations / arrived late - Can I speak to someone about this?
Yes of course - Please reach us via our contact us page.
What are your opening hours?
We are open Monday to Friday, 9am to 5pm and Saturday 10am to 4pm.
Is there free postage?
Yes, there is free postage, though only on orders above £150.
Why are there minimum purchase amounts on your items?
How we achieve better prices for you is for the producers of the items we offer to sell in bulk over single items.
Can I taste a product before purchase?
We offer, at our London location E1W, monthly tasting events for customers to try out most of the products for sale. For trade samples, please reach out to us directly.